Opening: The regular
meeting of the SET was held on Friday, May 10, 2019 at 10:00 a.m.
Present: Cara Hamilton, Kathy Brand, Laura McClain
Absent: Aida Laham, Scott
Jaeschke, Brandon Rice
Review
Decision & Action Tracking from last meeting:
Action items were reviewed and updated
from the last meeting.
Tracking is to be reviewed and updated.
Updates from Sub Teams:
Communication:
Aida submitted the following report:
My action items to get the quote and send a reminder
has already been done. As for the rebranding of the Scott’s modules. We thought
of two concepts.
-
First concept is “i-Count”
which comes from Tri-County Technical College. We thought of having each letter stand
for something.
·
i: maybe initiative or involved
·
C: Community, Commitment,
Consistency or Care
·
O: Opportunity
·
U: Unifying or unified
·
N: nurture
·
T: team or transform from the
transformative experience we are promoting throughout the College.
-
The second concept is “STRIVE” which comes from Tri-County. For example; “STRIVE
for Excellence”.
I would like to please know the opinion of the rest of
the SET committee and if they prefer one over the other.
Recognition: Laura
reported the Recognition sub-team is meeting next Friday, May 17. They will be working on next steps. Laura stated suggestions to review were
revisiting Lunch and Learn sessions
and the idea of a TCTC family day/field day or a Christmas dinner on campus to
include family. Discussion took place
regarding a family day. Possibly a
cookout with family activities/games, etc.
Laura’s group will discuss and she will report back to the SET group.
Measurement:
Scott
sent the following report: The final recommendation from the
iCARE survey project:
·
Student-facing
offices are spaces on-campus where students come to meet with employees or to
receive information.
·
All
student-facing offices are advised to have a student service plan in-place.
This plan should clarify:
o
expectations
for wearing name badges and ID badges in the office
o
expectations
for greeting students in the space who appear lost or in need of assistance
o
and
expectations for facilitating student referrals to other offices
·
All
student-facing offices are advised to review this plan either annually or upon
30%+ employee turnover.
Talent
Management: Brandon reported the TEE ppt has been added to
SPARK.
Commitment
of Excellence/LEAN/Service Obstacle System: Cara continues to
look for a representative for this committee on SET.
Academic
– Member At-Large, D&I, TEE:
Management
Accountability: Cara
reported that an email was sent regarding suggestions for additional members/replacement
members on SET. Cara will follow up individually with Executive Staff
members. She will meet with Julia
Seligson, Corey Evans and Tim Jared regarding their interest and/or available
on Fridays to serve on SET.
Review Decision & Action Tracking from
last meeting.
Confirm Next meeting – Friday, June 14, 2019
