Wednesday, September 23, 2020

Academic Leadership Team Minutes 9/8/2020

 

Academic Leadership Team

September 8, 2020

1:00 pm

Via Zoom 

Members Present: Gayle Arries, Tiffany Blackwell, Jackie Blakley, Tim Bowen, Ahmad Chaudhry, Rick Cothran, Jenni Creamer, Mark Dougherty, Mandy Elmore, Adam Ghiloni, Scott Harvey, Glenn Hellenga, Gabe Hollingsworth, Linda Jameison, Tom Lawrence, Chris Marino, Jeremy McCracken, Mary Orem, Sarah Shumpert, Luke VanWingerden

Members Absent:       Marci Leake, Bryan Manuel, Tasheka Wright

Other Attendees:        Jenn Hulehan, Ken Kopera, Richard Macbeth                                                                                                                             

Length of Meeting:     1.5 hours

Linda Jameison and Ahmad Chaudhry welcomed the group.

The minutes of the August 25, 2020 were approved as submitted.

Fall Coordination Team Updates – Sarah Shumpert, Mark Dougherty, Mandy Elmore, Jenn Hulehan & Adam Ghiloni

Sarah Shumpert noted that the subteams are analyzing fall to determine what worked.  They will continue to meet and other teams may spin off from this analysis.

Project Management Process Review – Ken Kopera and Richard Macbeth

Ken noted that the current process is nine years old. It is time to update the process, and he wants people to be being thinking about it.  During discussion the following was noted.

·       One system for both facilities projects and any other project; is confusing

·       One size fits all does not work well

·       Keep the deliverables and the scope considerations

·       The work team includes four members from Academic Affairs, Luke VanWingerden, and Gayle Arries

·       Should be a tool to clear bureaucracy and make things move

·       Still need folks to think through projects; need to have outcomes, deliverables, intent

·       Need to revise approval process; limit the number of approvals

·       Facilities/IT joint meeting – will that continue; if not, what is the process?

·       Create a chart based on cost; show steps

·       Initial phase should be idea based; cost concerns later; idea generation and appropriate next steps

·       Work with Tracy Wactor to consider purchasing protocols; creative procurement strategies

·       Use peoples’ expertise

·       Communicate when a project is already in the scope of their work and a charter is not needed

·       Goal is to create a new and improved, simpler process

Next Steps:

·       Develop guidelines

·       Budget development

o   Collaborative effort

o   Boiler plate budget development

Ken asked the members of the group to think about the process questions handout and let him know their thoughts.

Fostering Learning and Collaboration by Integrating the Student Experience – Linda Jameison

            Relationship Building with Students in a Virtual World – Jenni Creamer

Jenni Creamer noted the September 2, 2020 Enrollment Pulse Check notes and its review to determine what we learned so far.  She focused on the Pulse Check content on relationship building and stressed that relationships are how we deliver the Tri-County student experience.  She asked the group to provide tangible ideas on how to build relationships considering the following:

·       Virtually, but not reliant on e-mail

·       Visual connection with students

·       Connection between students themselves

Virtually, but not reliant on e-mail:

·       FaceBook Live series

o   Most 18 – 23-year olds do not use FaceBook

·       Tik Tok          

·       Instgram

·       Demographic social media targets tied to consistent platforms

·       Using individual and mass communication

·       TCTC social media policy in place; aligns with system office and sister colleges’ policies

·       Aida Laham has researched how to reach the younger audience

·       Want one college presence on social media; fulltime job to manage it well

·       Google Hangouts

·       Text with video call link

·       Zoom chats

·       FaceTime

·       Hill Radio broadcasts

·       Text

o   Access pieces

o   Permission protocols

Visual connection with students:

·       FaceTime

·       Zoom

·       Bitmoji Office?

·       Your picture on many things:

o   Name with a face is always great

o   Staff photos

o   Bio pages/get to know you

·       Need to see each other to build relationships:

o   Don’t be afraid of what’s going on around you; it humanizes you; makes you real

o   Create a safe environment

o   Adjust expectations; be flexible

·       Shared information in e-mails that is easy for students to find

·       College swag in videos

·       Possible use of Flip Grid at the office level

Connection between students themselves:

·       Virtual student organizations

·       Drop-in does not work well; need a time and purpose to attract students

·       Need some element that is beneficial to the student; individual appeal

Early Alert:

·       Need additional support; often, faculty are the only ones who can answer a question

·       StarFish more important now, than ever

·       Deans will encourage faculty to use StarFish as early as they can; success coaches are monitoring and responding early

·       Inconsistencies on how/when alerts are raised; need guidance on what constitutes a problem

·       Drop-in Zoom sessions by discipline

o   Would need to be specific

o   Faculty already 50% virtual office hours

o   Would rather send to an instructor than to a Zoom meeting

·       SkillShop sessions address navigating online resources the first week of each semester and on request

·       Technology cheat sheets

·       Need balance; e-mail is the official means of communication; augment e-mail, not replace it

·       Phone calls still work; continue to call; students appreciate talking one on one

Linda and Ahmad will review the notes and develop action items that are sustainable and forward looking.

Area Updates – All

Tiffany Blackwell announced a virtual college fair in conjunction with CACRAO (Carolinas Association of Collegiate Registrars and Admission Officers).  The fair will include Tri-County’s individual session and a panel with Clemson.  Videos will be posted.

Rick Cothran reported that CCE is doing well at 86% of capacity. 

Mandy Elmore noted that her division office is short staffed, and she may reach out to others if she needs help.

Adam Ghiloni noted that Melanie Gillespie, the new Financial Aid Director, will join us in mid-September. 

Jeremy McCracken reported that Faculty Senate has had its first meeting, and will have officers in place on September 18th. 

Sarah Shumpert reminded the group that the COVID19 team resources are posted in the Faculty Resource course.  Employees will have to self-enroll in the course.  Instructions on how to enroll will be posted soon.

Jackie Blakley announced that Pam Goodman is no longer with the college.  See Brian Smith for any Administrative Office Technology needs.

Glenn Hellenga reported that Career & Employability Resources has 120 mock interview scheduled. They are being held virtually and face to face.

Tom Lawrence noted that they are gearing up for the Bridge students’ return to campus.  He announced that Abbie Sharp is leaving and to see Stevie Henrique or Vicki Henderson with any needs.

Chris Marino announced that Catherine Watt has joined the college as the Director of Compliance. 

Scott Harvey is researching why 32 students were not dropped at the administrative drop deadline.  He also noted the new and improved version of Degree Works.  Training is required for anyone who uses Degree Works.  

Gabe Hollingsworth announced that they are ready to serve Bridge students and their families. 

Ahmad Chaudhry wrapped up the meeting noting the productive conversation that helps define how we move forward. 

Recorded By:             Anne Bryan

Next Meeting:             Tuesday, September 22 @ 1:00, via Zoom