Present: Aida Laham, Kathy Brand, Scott Jaeschke, Lynn
Lewis
Absent: Richard Parker, Cara
Hamilton, Laura McClain
Review
Decision & Action Tracking from last meeting:
Action items were reviewed and updated
from the last meeting (see tracking chart
below).
Tracking was reviewed and updated.
Updates
from Sub Teams:
Communication:
The order site is
up and going! Aida reported the announcement for ordering TCTC apparel has been
sent and employees have already expressed interest and excitement in the
opportunity to order additional apparel. Scott asked about the location of the
logo on apparel. Aida will check with
the vendor and ask IT to add a blurb of where the logo placement on items.
Talent
Management: No
replacement for Lisa Anderson has been given to-date.
Recognition:
No
reported
Measurement:
Scott
reported on the following:1) He has followed up with Chris Marino on getting
the questions added to the students and employees’ surveys. He is waiting to
hear back from Chris, but hopes this can be completed and started in the next
cycle of ICARE. He stated this is
separate from the TEE, but the TEE may dovetail on ICARE. 2) Scott presented a sample of the work-study
form to use as Student Engagement Data Collection. The group reviewed and will wait on Cara’s
approval. Scott will move forward
starting immediately with data collection after hearing from Cara. 3) Scott reported
on the Feel the Teal-Coastal Carolina 8 training sessions used for new
employees. He stated the first 5 modules
are learning sessions covering college history, college visions, service
excellence, etc. Sessions 6-7 are
facilitated classes and session 8 is a culminating event. Scott stated we need to further investigate,
see what will effectively work for us, who will own the model (HR or SET), and
figure out where information could be located (SPARK sessions) and how it can
be presented. Lynn stated this type of
program may help fill in the gaps stated in her concerns below. More
information will follow.
Commitment of Excellence/LEAN/Service Obstacle
System- No report
Academic
– Member At-Large, D&I, TEE: Lynn
shared a concern regarding the gap of new employees receiving essential
elements/information about the College. During her TEE interview, the new
employee was not familiar with certain components (ex: ICARE, Service
Standards…)
Lynn did not say if the employee had been
through LC 101, but was expressing concern that new hires may not be receiving
all the basic information about College values, standards, etc.
Discussion followed with Scott sharing the
information from Coastal Carolina’s Feel the Teal 8 module program. (see his report above)
Management
Accountability: No
report
Review Next Steps for each SET:
Confirm Next meeting – Friday, May 11, 2018 at
10:00am in AD Fiscal Affairs conference room
