Strategic Enrollment Management Committee (SEMC)
Meeting Summary
Monday, March 12, 2012
Present: Doug Allen, Gayle Arries, Amanda Blanton, Jackie Blakley, Linda Driggers, Lynn Lewis,
Lou Ann Martin, Gwen Owens, and Lisa Robinson
Guest: Scott Harvey
The following is a summary of the SEMC meeting which occurred on Monday, March 12, 2012.
Review/Approval of Minutes:
· Lou Ann made one correction to the Minutes. Amanda said she would post the Minutes of the February 13 meeting tomorrow in case anyone else has any changes.
Fall Enrollment Calendar (Internal Deadlines)
· Scott stated that he will be sending a memo to faculty and staff regarding internal deadlines on the Fall Enrollment Calendar. The internal deadlines will be included on a production calendar that he will post. The production calendar will include information on end-of-term processes, deadlines, etc. Scott reviewed the schedule for end-of-term processes and deadlines with the committee.
Retention Updates
· Project Charter Update - Lisa reported that the Retention Plan Project Charter has been drafted. The Charter Team is meeting on March 20. In September, the Charter will be turned over to the Implementation Team.
· Financial Aid Warning Recovery Data – Lisa stated that the division deans received contact information for students who are on financial aid warning. Doug indicated that EIT may recover 4 or 5 students out of 11. Lynn indicated that some students who were deemed recoverable are not. Lisa is looking into an online workshop that could perhaps be tied to the release of financial aid. She said the Bridge program uses academic recovery tools and we need to address students early in the process, before going into the next term.
· eTC Portal – Lisa reported that the Retention Portal now has 50 members.
· Webinar – Lisa reported on a Noel Levitz Webinar she attended on How We Retain More Students by Intervening Earlier. The colleges featured in the webinar recommend a mid-point assessment administered in January or February that assists students in designing personalized action plans and a follow up assessment the 2nd year to check for new developments and known attrition indicators. Case studies were done at Anne Arundel Community College in Maryland, Queens University of Charlotte in North Carolina, and California State University Bakersfield in California. At Queens University of Charlotte, the ACE (Agent for Campus Engagement) program trains staff rather than faculty to be liaison with students. The College uses CSI data to identify the students, determine what their needs are, and follow up with them. The agent acts as a resource for the student throughout the year. Agents evaluate the student, rate rapport, select resources to meet the student’s needs, indicate challenges, note qualitative information, and send email reminders of upcoming exams, financial aid deadlines, etc. Anne Arundel Community College uses CSI data and a Student Success Contract. The CSI is administered after placement testing to help students understand potential barriers. There is a mid-year assessment to identify new developments and a 2nd year assessment to identify students not planning to return and new developments or areas to address. They target minority students and students with developmental course requirements; use college academic and retention advisors; and require the students to sign a Student Success Contract. California State University Bakersfield uses CSI data to contact students by areas of need and interest, and address what services students need on campus. Lisa said CSI is comparable to Smarter Measure. There are not a lot of costs associated with these programs, but they are very labor intensive on staff. Tri-County is already doing mandatory Orientation, linked advising, and embedded tutors, and is looking into peer mentoring. Amanda stated that we need to intervene before students are placed on financial aid warning. She said regular students can attend Bridge supplemental instruction for math and sciences courses at Highpointe.
· Retention Best Practice for Next Meeting –It was suggested that an academic resource specialist talk about students on financial aid warning and intervention strategies.
Enroll for Fall Action Plans
· Amanda stated that a plan has been developed by student type for meeting fall enrollment targets. She asked for additional suggestions for retaining continuing students to help us meet enrollment goals in spite of the many challenges we face, such as the earlier deadlines, financial aid regulations, the economy picking up, the placement test impact, etc. There are 934 students on financial aid warning after Fall 2011, 307 are recoverable. Of the 307 recoverable students, 46% are attending this spring and 54% are not attending. She asked what, if anything, the College could do about the 197 students who are non-recoverable stop-outs and the 430 students who are non-recoverable and still attending? The division deans are contacting the 307 recoverable students. Last Friday, we received a spreadsheet of students who opted out from spring, summer, and fall. There are 1004 continuing stop-outs who can come back. The divisions will begin contacting these students. It was stated that a lot of students come back anyway. If we could retain 100 more from a few additional efforts, it could improve our retention significantly.
General Announcements and Updates
· LouAnn reported that LC2 is working on pre-advising information for students to review while they are waiting to see advisors. Students in developmental courses or who have indicated issues on Smarter Measure are candidates for learning communities.
Next Meeting: April TBD
